Waites Sensor Technologies, Inc. (Waites), the leader in AI-driven and analyst-verified prescriptive maintenance solutions, today announced a strategic series of expanded technology capabilities and solutions to support global manufacturing teams in optimizing overall equipment effectiveness (OEE) in the mission to eliminate downtime for good. These latest advancements underscore Waites’ commitment to creating a world where nothing breaks®.

Unplanned downtime continues to cost U.S. manufacturers hundreds of billions annually. According to MaintainX’s 2026 State of Industrial Maintenance survey results cited in The Execution Era of Predictive Maintenance: Outlook to 2030, 79% of maintenance teams saw downtime stay the same or increase last year. To change that trajectory, Waites is doubling down on the next level of predictive maintenance by creating prescriptive solutions that close the gap between predictive insights and prioritized action.

Waites analysts helped Domtar, a leading paper, packaging, and diversified forest products manufacturer, reduce mechanical and electrical downtime from approximately 10% to 3% at its modernized Kingsport Mill. Using Waites’ AI-powered condition monitoring and collaborative human-in-the-loop approach for early detection, Domtar avoided approximately 1,138 hours of unplanned downtime. This represents an estimated 78,000 short tons of protected production capacity. These results demonstrate how modern condition monitoring can help manufacturers improve reliability, protect throughput, and build more resilient operations.

“Waites has become a core part of our reliability program,” said Matthew A. McLaughlin, CRE, reliability superintendent at Domtar. “Across more than 600 assets, we’re consistently detecting vibration-related issues early and addressing root cause issues, avoiding 483 hours of downtime in one year alone.”

Beyond Ultrasonic: Waites Expands ImpactVUE High-Frequency Data Acquisition for Precision Monitoring

Integrated with Waites’ expanding portfolio of advanced sensors, ImpactVUE® is a high-frequency vibration signal processing capability that captures ultrasonic vibration data to detect early bearing, lubrication, looseness, and other impact-related faults. For more than a decade, ImpactVUE has helped identify developing issues that may be difficult to see in standard vibration trends, especially on slow-speed machinery and equipment. Unlike basic ultrasonic sensing, ImpactVUE isolates high-frequency stress-wave peaks created by repeated mechanical impacts, filters out surrounding noise, and produces waveform and spectral data that support more specific diagnostic insight. Combined with standard vibration readings and reviews by Waites’ global team of ISO certified analysts, ImpactVUE gives maintenance teams clearer fault visibility and more confidence to move with precision and speed.

Time Synchronization Capability Revolutionizes Predictive Maintenance

To allow condition monitoring and AI systems to precisely correlate vibration data across multiple machines, Waites developed wireless microsecond-level time synchronization between all sensors in a facility. By increasing fault classification accuracy on machine learning (ML) auto diagnostics, this solution enables all sensors, regardless of their physical location, to capture data simultaneously enabling previously unachievable phase and coherence analysis across coupled assets. This advancement unlocks insights that were previously only achievable with high-cost and highly specialized wired systems or costly portable equipment. As part of this development, Waites sensors are capable of achieving time synchronization with an accuracy of less than 3 microseconds (3 millionths of a second), fundamentally changing what’s possible in wireless condition monitoring and predictive maintenance.

Waites Adds Reliability Expertise for Global Market Expansion

As a strategic addition to support customers worldwide, Jeff Parker, CMRP, has joined Waites to expand the company’s reliability services for enterprise reliability program implementations. Parker brings 30 years of operational, reliability, and maintenance expertise to Waites. Parker’s passion for helping industrial organizations drive stronger asset performance, improved maintenance execution, and cross-functional alignment will bring new perspective and leadership to Waites’ global network of team members.

Strategic Research in UK and Ireland Highlights Predictive Maintenance’s Power

Waites recently sponsored a key research report covering the digital transformation of maintenance and reliability in the UK and Ireland. Mainstream’s Industrial Asset Management Technology Investment Report addresses navigating investment decisions, implementation challenges, and strategic opportunities across 17 maintenance and reliability technology solutions.

Discover why downtime ends here. Explore the Waites Solution.

About Waites:

On a mission to create a world where nothing breaks, Waites is transforming industrial reliability through AI-powered predictive maintenance. Founded in 2006 and headquartered in Cincinnati, Ohio, with team members worldwide, Waites is a leader in wireless vibration monitoring for the industrial IoT space. Our technology helps industrial facilities prevent unplanned downtime by combining wireless sensors, machine learning, and verification by real human experts to maximize equipment uptime and reliability. With over 12 trillion data points collected from more than half a million sensors across six continents, Waites delivers prescriptive insights that empower maintenance teams to catch issues early, before failures occur. The Waites Solution enhances operational efficiency, extends asset lifespan, and allows teams to focus on what matters most—keeping facilities running at peak performance.

Waites has been awarded a Titan Innovation Award for manufacturing technology, won the Best IoT Solution Award from ReliabilityWeb, and was selected as a finalist in the Fierce Sensors Best of Sensors Award in the Best Industrial and IIOT Solution category. Cincinnati Business Courier also recognized Waites as a Best Place to Work winner.

Frequently Asked Questions:

What makes Waites’ predictive maintenance solutions different?

Waites is transforming industrial reliability through AI-powered predictive maintenance. Our technology helps manufacturers, logistics operators, and industrial facilities prevent unplanned downtime by combining wireless sensors, machine learning, and expert analysts to deliver actionable insights before failures occur. Our global team operates on six continents, supports 16 languages, and collects over 10 billion machine readings daily. Waites’ Wireless Network deploys radio technology that covers every corner of a facility. The Waites Solution’s proprietary wireless mesh infrastructure for industrial condition monitoring comprises high-fidelity sensors, nodes, repeaters, and a gateway which collectively move machine health data from sensor to cloud. With the ability to connect thousands of sensors through a single gateway, Waites delivers reliable monitoring across even the largest facilities.

How does the Waites Wireless Network work and is it secure?

Using 2.4 GHz IEEE 802.15.4 wireless communication encrypted with AES-128 security, the Waites mesh network securely transfers condition data from Waites sensors, wireless nodes and repeaters to gateways across complex industrial environments. From there, data is transmitted through cellular MQTT communication secured with TLS encryption to the Waites Cloud for AI analysis and analyst collaboration.

How does Waites differ from other predictive maintenance solution providers?

Waites values the human-in-the-loop method. AI and IIoT platforms have made it possible to collect more data than ever before, but more data doesn’t always translate into greater clarity. Without human expertise, AI flags every subtle machine shift, even if it’s due to extenuating circumstances or routine fluctuations. This noise only makes it harder for maintenance teams to do their job. Humans are the critical intelligence layer that verifies whether each alert is accurate, relevant, or worth your team’s time, which is why every AI alert generated by Waites is validated by an ISO CAT II+ certified vibration analyst before it hits your dashboard. Plus, humans provide the context and expertise necessary to prioritize alerts and clarify important next steps. With this balance set by Waites, maintenance teams spend less time managing a dashboard full of alerts and more time confidently acting on the tasks that actually improve reliability.

Why should I partner with Waites?

Waites helps maintenance teams prevent unplanned downtime by turning machine data into clear, accurate, and actionable insights. By combining advanced sensing technology, precise time synchronization, and expert-validated AI alerts, Waites gives maintenance teams the confidence to make faster, better-informed decisions that improve equipment reliability and reduce maintenance costs.

Media gallery

About The Author
Business Wire